Intuitive Real-Time Dialogue with SMS Gateway
Native Integration
Native Integration
SMS Gateway© integrates easily with Adobe Campaign, SAS Customer Intelligence, Salesforce Marketing Cloud, and Unica.
Adobe Accredited Solution
SAS Excellence in Innovation Award 2021
The SMS Gateway integration won the 2021 Excellence in Innovation award from SAS for bringing SMS dialogue capabilities to SAS Customer Intelligence solutions.
Adobe Accredited Solution
SAS Excellence in Innovation Award 2021
The SMS Gateway integration won the 2021 Excellence in Innovation award from SAS for bringing SMS dialogue capabilities to SAS Customer Intelligence solutions.
SMS Gateway Benefits
Direct integration
Increase Speed
More Flexibility
Simplify Integration
Archive Bounces
Commonly used MMPs include, but are not limited to: Twilio©, AWS Pinpoint©, and Sinch©.
Get to Know SMS Gateway
Munvo's SMS Gateway offers two primary features:
Connect and Engage
Connect
Looking to connect your marketing automation software to an MMP for SMS delivery in real time?
- Connector integration between marketing automation platform and mobile marketing provider (MMP)
- Some MMPs include Twilio©, AWS Pinpoint©, and Sinch© (formerly CLX)
- HTTP (HyperText Transfer Protocol)
- Real-time messaging
- Enhanced batch messaging capabilities
Engage
Take things one step further and communicate with your customers through interactive conversation trees.
- Interactive Conversation Trees
- Multimedia Messaging Services (MMS)
- Messaging Templates
- Process complex inbound messages directly through a conversation tree
- Webhooks; event-based callbacks used for enhanced personalization
- User-friendly, API-based interface
- Customer engagement history using phone numbers, short codes, and long codes
- Permission / user administration
Interactive Conversation Trees: Enable 2-way Conversations with your Customers
Multimedia Messaging Services (MMS): Convey Messages with Compelling Visuals
Messaging Templates:Personalize and Standardize Transactional Communications
Interactive Conversation Trees: Enable 2-way Conversations with your Customers
Multimedia Messaging Services (MMS): Convey Messages with Compelling Visuals
Messaging Templates:Personalize and Standardize Transactional Communications
What’s the difference between Munvo’s
SMS Gateway and Event Gateway?
Event Gateway’s (EGW) primary function is to manage events and route them to the appropriate systems or workflows for further processing or action, such as sending data to a recommendation engine for upselling or substitution.
On the other hand, SMS Gateway (SMSGW) is specifically tailored for mobile communication, focusing primarily on SMS (Short Message Service) interactions.
While Event GW and SMS GW serve different purposes and target different communication channels, they can complement each other effectively, enhancing the overall customer communication strategy.
Examples of How They Can Work Together
Cross-Channel Engagement: EGW can capture events such as adding items to a cart on a website. Upon cart abandonment, EGW can trigger a notification through SMSGW, sending an SMS reminder to the customer to complete their purchase.
Personalized Messaging: EGW can collect customer data from various sources and trigger personalized campaigns. For example, after analyzing a customer’s browsing history, EGW can send targeted product recommendations via email or SMS through SMSGW.
Transactional Alerts: SMSGW can handle transactional alerts such as order confirmations or delivery updates. EGW can enrich these alerts with additional context or offers based on customer behavior, ensuring a more engaging customer experience.
SMS Gateway Release Notes
Discover the most recent enhancements integrated into our SMS Gateway platform to keep abreast of the latest product updates. Stay informed and up-to-date on the exciting new features we’ve introduced!
Watch our Webinar
Through a collaborative presentation by Kevin Boutin, Partner Account Executive of Twilio – the global cloud communications platform – and Brad Penwarden, VP of Munvo Products at Munvo, our webinar will dive deep into the world of SMS marketing. From enhanced engagement to increased conversions, find out how SMS can result in a better bottom line for your business.
Get Started Today
Unlock the full potential of mobile messaging for your business with Munvo's SMS Gateway. Ensure timely and direct engagement with your customers through a trusted and efficient platform.
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