Partners > Adobe Experience Cloud Consulting > Adobe Journey Optimizer (AJO)

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Adobe Journey Optimizer

What is

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Adobe

Journey Optimizer (AJO)?

AJO enables organizations to stitch data from a wide range of data sources, tailor both 1:1 and segment-based communications, and orchestrate and execute automated cross-channel marketing programs from a single canvas.

AJO is real-time customer journey management, simplified.

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The Munvo AJO Practice Helps You:

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Elevate your business by driving customer engagement in a new way

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Enable valuable customer experiences by orchestrating omni-channel customer journeys from a single canvas

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Augment your existing tech stack with AJO’s offer decisioning and AI capabilities

Unlock next level personalization & omnichannel orchestration with Adobe Journey Optimizer

Your customers want to feel connected to
you at all times and on every touchpoint

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Use every touchpoint in the customer journey to turn customers into brand advocates and engage with them in a way that seamlessly integrates into their daily lives.

The need has increased beyond email blasts, utilize real-time tools and intelligence to deploy omnichannel campaigns for large campaigns or individual scenarios.

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The need has increased beyond email blasts, utilize real-time tools and intelligence to deploy omnichannel campaigns for large campaigns or individual scenarios.

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By seamlessly stitching data from different sources, you can create a system that personalizes the right message for each individual customer.

By tracking real-time behaviour, you can see when customers are inactive and use that information to create targeted messages that will get them back into your product or service.

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By tracking real-time behaviour, you can see when customers are inactive and use that information to create targeted messages that will get them back into your product or service.

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Create trust that builds long-term relationships with intuitive omnichannel orchestration and personalization.

Let's Get Started

Not sure what you need?
Our Adobe specialists want to hear from you.

Deliver personalized communication at scale from
a single canvas by utilizing AJO features:

Services offered by Munvo to optimize
your Adobe Journey instance:

Have you recently invested in Adobe Journey Optimizer but your organization needs help with implementing it properly within your enterprise MarTech stack? Looking to upgrade to the latest version, but unsure of the right path to follow? Need to integrate Adobe Journey Optimizer into your existing stack making connections to legacy systems and other MarTech products? Munvo’s experience working exclusively with MarTech since 2005 allows us to bring tested frameworks and efficiencies to your projects saving you money and time and ultimately Maximizing your MarTech investment. 

Looking for help translating your marketing visions of customer-centricity or hyper-personalization but not sure where to start? Embarking on a multi-year plan to bring your MarTech to the cutting edge with upcoming organization changes? Having worked in the Marketing Automation space since 2005, Munvo has the right experience to act as your trusted advisor. We can help with all areas of Marketing Transformation, including, but not limited to: 

Having invested in MarTech, you understand your customer data is likely the most important asset you have. Reporting dashboards and basic analytics are no longer enough – today’s digital marketers are leveraging customer data at the center of their strategies using CDPs and employing Machine Learning & AI to discover previously unknown patterns and signals within data. Our Data and Analysis teams have experience with all our partner platforms and more to help you boost your return on investment. 

Whether you need to augment your team capabilities with certified users of Adobe Journey Optimizer to account for a peak in campaign bandwidth or need help running an Application Helpdesk with 24/7 Support for your team, Munvo can help. With deep experience in MarTech we also have the ability to conduct customized, highly impactful training for your team using Adobe Journey Optimizer to maximize your use of your investment. 

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