Partners > Adobe Experience Cloud Consulting > Adobe Journey Optimizer (AJO)

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Adobe Journey Optimizer

What is

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Adobe

Journey Optimizer (AJO)?

AJO enables organizations to stitch data from a wide range of data sources, tailor both 1:1 and segment-based communications, and orchestrate and execute automated cross-channel marketing programs from a single canvas.

AJO is real-time customer journey management, simplified.

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The Munvo AJO Practice Helps You:

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Elevate your business by driving customer engagement in a new way

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Enable valuable customer experiences by orchestrating omni-channel customer journeys from a single canvas

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Augment your existing tech stack with AJO’s offer decisioning and AI capabilities

Unlock next level personalization
& omnichannel orchestration with AJO

Your customers want to feel connected to
you at all times and on every touchpoint

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Use every touchpoint in the customer journey to turn customers into brand advocates and engage with them in a way that seamlessly integrates into their daily lives.

The need has increased beyond email blasts, utilize real-time tools and intelligence to deploy omnichannel campaigns for large campaigns or individual scenarios.

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The need has increased beyond email blasts, utilize real-time tools and intelligence to deploy omnichannel campaigns for large campaigns or individual scenarios.

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Seamlessly stitch data from different sources and use that insight to personally engage each customer with the right message.

Notice when customers haven’t engaged and utilize real-time behaviour trigger messaging to reengage them with emails, alerts, and new products.

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Notice when customers haven’t engaged and utilize real-time behaviour trigger messaging to reengage them with emails, alerts, and new products.

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Create trust that builds long-term relationships with intuitive omnichannel orchestration and personalization.

Deliver personalized communication at scale from
a single canvas by utilizing AJO features:

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In addition to Munvo’s near-decade experience in Adobe marketing solutions, our team has also contributed to the creation of Adobe Campaign tutorial videos found on the Adobe Campaign classic website.

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