Interactive Conversation Trees: Enable 2-way Conversations with your Customers
Our user-friendly, drag-and-drop interface is convenient for clients seeking to build conversations around their customers’ correspondence with the SMS Gateway. The nodes that customers navigate within their respective conversation trees allow you to intuitively target audiences with relevant messages, store their transactions (inbound, outbound, batches), and even reassign customers to different nodes at any point within their conversation.
Multimedia Messaging Services (MMS): Convey Messages with Compelling Visuals
With Munvo’s SMS Gateway, users are able to incorporate and send out multimedia within their mobile marketing messages via a simple API call. Once sent out, easily delete images from your MMP to ensure the protection of sensitive information and customer privacy.
Messaging Templates: Personalize and Standardize Transactional Communications
With our adaptable messaging templates, you can build, store, and repurpose messages that contain personalized customer information. These templates allow you to distinguish and set parameters when requesting customer data (triggered with a webhook) from Unica Campaign. This enables you to quickly plug the retrieved data into your marketing messages.
Connect or Engage? The Choice is Yours
CONNECT: Looking to connect Unica Campaign (HCL) to an MMP for SMS delivery in real time?
Connector integration between Unica Campaign (HCL) and mobile marketing provider (MMP).
Process complex inbound messages directly through a conversation tree
Webhooks; event-based callbacks used for enhanced personalization
User-friendly, API-based interface
Customer engagement history using phone numbers, short codes, and long codes
Permission / User administration
How our Customers Use It
Whether you are looking to help your customers track their online purchases, or you are looking to engage with your customers in real-time, Munvo’s SMS Gateway can power the experience.
To read about these and many more SMS Gateway customer use cases with Unica Campaign, please fill out the form below.
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