Munvo’s SMS Gateway Wins Excellence in Innovation Award at 2021 SAS Global Forum

Munvo’s SMS Gateway wins Excellence in Innovation Award at 2021 SAS Global Forum

Bringing bi-directional conversational SMS capabilities to SAS Customer Intelligence 360 suite, Munvo’s SMS Gateway is the winner of this year’s Excellence in Innovation award from SAS.

Munvo is proud to be recognized for the transformative value that we bring to our partners and clients with our 15+ years of experience and innovation delivering products and services in the MarTech space. As a SAS Gold Partner with Customer Intelligence Specialization, we are excited about the value that SAS Customer Intelligence 360 brings to businesses and we are thrilled to bring the capabilities of bi-directional SMS to Customer Intelligence 360 users.

SAS Award Badge

The Excellence in Innovation award recognizes a partner’s own solution complementary to SAS software that demonstrates outstanding innovation to uniquely solve a complex customer business problem. This year’s award was decided among five finalists, chosen from among over 1400 SAS partners worldwide.

The power of customer intelligence combined with conversational marketing

Munvo’s SMS Gateway© facilitates a conversational engagement between businesses and their customers through real-time, mobile messaging. It allows marketers to combine the bi-directional and conversational nature of SMS with the rich data and intelligence of SAS Customer Intelligence to:

  • Capture customer context with Customer Intelligence 360 and immediately reach the customer through SMS – according to research*, 82% of consumers keep SMS notifications switched on.
  • Focus on conversations, not push notifications, for higher levels of engagement:
open response rates
  • Use the rich data from Customer Intelligence 360 with the SMS Gateway to easily personalize messages, send MMS, or enable real-time fulfillment.
  • Define actions on message replies either from Customer Intelligence 360 or form the easy SMS Gateway interactive conversation trees.

*Authenticity Gap Research, Twilio & Lawless Research, March 2019

The Excellence in Innovation Award is a crowning moment of recognition for the SMS Gateway, created in collaboration with Munvo’s development team and our SAS services team, and a great recognition of the value Munvo adds to our clients and to our partners. As Anna Ivanova, SAS Practice Lead, says: 

"This is truly a proud moment for Munvo. We are very excited about this partnership and honored to be recognized by a global leader in customer intelligence like SAS, and as a Canadian, I am thrilled to see a Canadian-grown company win an award alongside giants like Microsoft."
SAS Customer Intelligence Consulting

Munvo empowers your business to leverage SAS Customer Intelligence (CI) 360 and 6.X for the delivery of personalized communications across your customer journey.

With Munvo’s 15 years of experience, our SAS-certified specialists have in-depth campaign management knowledge and experience with SAS Customer Intelligence implementation, campaign design and execution, marketing transformation roadmaps, and more.  

In addition to earning the SAS Customer Intelligence Specialization badge, Munvo is also a SAS Gold Partner.

Download the whitepaper!

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© 2024 Munvo is a trademark of Munvo Solutions Inc.

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Plus Company Privacy Policy


(Canada) EN

Updated as of September 11th. 2023


Plus Company respects the privacy of its customers.

This Policy concerns you. It describes how we collect, use, disclose and protect your personal information, including when you visit our website or any website we own, operate or control (collectively, the “Site”), when you contact us by phone or email or when you communicate with us via social media.

We may update this Policy (see “Changes to the Policy” below).

You should read this entire Policy before submitting information to us or using our Site. If you submit personal information to us, we assume that you authorize us to use and disclose it as described in this Policy.

What is personal information?

Personal information is information that identifies you directly or indirectly, on its own or with other information, such as your name, contact details or IP address.

We may make full use of all information that is de-identified, aggregated or otherwise not in personally identifiable form.

Information collection and use

We collect personal information …

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  • Using automated technology when you visit our Site or communicate with us through email
  • When third parties, such as service providers, collect such personal information on our behalf

When do we collect your personal information?

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What type of personal information do we collect?

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With whom do we share this personal information?

As part of our business operations, we may disclose personal information to the following categories of third parties:

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We currently retain personal information in North America.

We may disclose personal information in locations other than your country, province or state of residence, where privacy laws may differ.

If your personal information is used outside your country, province or state of residence, it is subject to the laws of the place where it is located and may be disclosed to governments, courts, law enforcement agencies or regulatory bodies of that place, or disclosed in accordance with the laws of that place. However, our practices regarding your personal information will remain governed by this Policy and by applicable privacy laws.

Retention of personal information

We will retain your personal information (collected through online and offline methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

Intended audience of Site

Our Site, social media accounts and online activities are intended for persons aged 17 and over. Therefore, we do not request personal information from minors aged 16 years or younger, nor do we knowingly collect such information from minors aged 16 or younger. If you are not 17 or older, you should not visit or use our Site.

How do we protect your personal information?

We take reasonable, appropriate steps to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage. Remember, however, that no security system is infallible and that transmission over the Internet is not perfectly secure or error-free.

We use a secure server. Only authorized persons have the right to access this information, which they are required to keep strictly confidential.

Your rights with regard to your personal information

Right to access and correct

You may request access to and obtain a copy of the personal information we hold about you.

If any personal information about you is inaccurate, incomplete or ambiguous, or if the collection, disclosure or retention of such personal information is not permitted by law, you may require that it be rectified.

You can also ask us for information about the source of your personal information (if it was not obtained from you), as well as the names of persons who have access to your information and details about how long it is kept.

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You may request to withdraw your consent to our use or disclosure of your personal information.

In most cases, withdrawing your consent means that we will no longer be able to offer you certain services. Otherwise, we will inform you of the consequences of refusal in our request for consent.

To exercise your rights, please send a request in writing, along with proof of identity, to our Privacy Officer at the contact information provided under How to contact us.

Once your request has been received, we will respond in writing within 30 days.

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A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application or email and is used to track activity. Web beacons are also sometimes referred to as pixels and tags. We and/or third parties, including our service providers on our behalf, may use cookies, web beacons and other similar technology to collect information for the purposes described in this Policy, including analytics and monitoring performance and improvement of our Site (traffic, errors, page load time, popular pages, etc.). Before using these technologies to geolocate you or evaluate certain characteristics about you, such as your personal preferences, interests or online behaviour, we will ask for your permission by informing you how to enable such features. We use Google Analytics to understand how our Site, services and products perform and how you use them. To learn more about how Google processes your data, visit To change your settings relating to cookies and other automated technology, visit our Cookie Manager.
For information and questions about the use of your personal information or this Policy, you may contact our Privacy Officer at
This Policy may be revised from time to time for any reason. In such a case, we will notify you of such changes by indicating the date of the last update. Review the Policy before submitting personal information or using our Site, services or social media pages.