SMS Gateway for SAS CI

SMS Gateway for SAS CI

Integrate SMS Gateway with SAS Customer Intelligence (CI)© for personalized, real-time conversations with your customers.

Intuitive Real-Time Dialogue with
SMS Gateway for SAS CI

Munvo’s SMS Gateway© facilitates dialogue between businesses and their customers through real-time, mobile messaging. With its capacity to form tree-like conversation paths and push lists of SMS numbers to a given short or long code, SMS Gateway expands and enhances the mobile marketing channel for more direct and personalized communications.

SMS Gateway Benefits

  • Integrates directly with SAS CI 360 (Discover, Engage) or SAS Marketing Automation / Campaign Manager to provide a channel straight to your mobile messaging provider (MMP)
  • Removes SMTP protocol latency (which can range from 30 to 300 seconds for the delivery and response of inbound messages)
  • Increases configuration flexibility for inbound message handling
  • Simplifies the integration process with various SMS service providers
  • Archives and classifies bounces vs. delivered messages

Intuitive Real-Time Dialogue with
SMS Gateway for SAS CI

Munvo’s SMS Gateway© facilitates dialogue between businesses and their customers through real-time, mobile messaging. With its capacity to form tree-like conversation paths and push lists of SMS numbers to a given short or long code, SMS Gateway expands and enhances the mobile marketing channel for more direct and personalized communications.

SMS Gateway Benefits

  • Integrates directly with SAS CI 360 (Discover, Engage) or SAS Marketing Automation / Campaign Manager to provide a channel straight to your mobile messaging provider (MMP)
  • Removes SMTP protocol latency (which can range from 30 to 300 seconds for the delivery and response of inbound messages)
  • Increases configuration flexibility for inbound message handling
  • Simplifies the integration process with various SMS service providers
  • Archives and classifies bounces vs. delivered messages

Commonly used MMPs include, but are not limited to:  Twilio©, AWS Pinpoint©, and Sinch©.

SMS Gateway Core Features

Interactive Conversation Trees: Enable 2-way Conversations with your Customers

Our user-friendly, drag-and-drop interface is convenient for clients seeking to build conversations around their customers’ correspondence with the SMS Gateway. The nodes that customers navigate within their respective conversation trees allow you to intuitively target audiences with relevant messages, store their transactions (inbound, outbound, batches), and even reassign customers to different nodes at any point within their conversation. You can trigger SMS Gateway events directly through the SAS CI 360 user interface.

Multimedia Messaging Services (MMS): Convey Messages with Compelling Visuals

With Munvo’s SMS Gateway, users are able to incorporate and send out multimedia within their mobile marketing messages via a simple API call. Once sent out, easily delete images from your MMP to ensure the protection of sensitive information and customer privacy.

Messaging Templates: Personalize and Standardize Transactional Communications

With our adaptable messaging templates, you can build, store, and repurpose messages that contain personalized customer information. These templates allow you to distinguish and set parameters when requesting customer data (triggered with a webhook). This enables you to quickly plug the retrieved data into your marketing messages.

Connect or Engage? The Choice is Yours

  • Connector integration between SAS CI and mobile marketing provider (MMP).
  • Some MMPs include Twilio©AWS Pinpoint©, and Sinch©(formerly CLX).
  • HTTP (HyperText Transfer Protocol)
  • Real-time messaging
  • Enhanced batch messaging capabilities

Includes all features in the Connect package plus

How our Customers Use It

Whether you are a retailer looking to help customers track their online purchases, or a bank seeking to ensure fraud prevention with two-factor authentication, Munvo’s SMS Gateway can power the experience.

To read about these and many more customer use cases using SMS Gateway, please click the button below.

How our Customers Use It

Whether you are a retailer looking to help customers track their online purchases, or a bank seeking to ensure fraud prevention with two-factor authentication, Munvo’s SMS Gateway can power the experience.

To read about these and many more customer use cases using SMS Gateway, please fill out the form below.

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