Services > Marketing Operations > Application Helpdesk & 24/7 Support

Application Helpdesk & 24/7 Support

Munvo is the go-to provider for application helpdesk services for our partners MarTech solutions delivering 24/7 support. We understand that not all businesses have the same needs when it comes to service levels, so we offer a variety of options to best suit your business. Whether you need one-time assistance or regular support, we are here to help.

Munvo can enable 24/7 support for application helpdesk services at your enterprise for any of our Marketing Technology partners product suites. We customize solutions particular to your business needs and service levels whether you need one-time assistance or regular support.

We Support Your MarTech Stack

ActionIQ

Adobe Experience Cloud

Unica Interact

Unica Campaign

SAS CI

Salesforce Marketing Cloud

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Adobe Experience Manager

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Adobe Audience Manager

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Adobe Analytics

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Adobe Campaign

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Adobe Target

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Unica Interact

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Unica Campaign

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SAS Customer Intelligence

award

Salesforce Marketing Cloud

Proven Munvo Framework

By providing support not only throughout the product lifecycle but also through post-sales support services, Munvo maximizes Sales & Marketing efforts to ensure a complete and satisfactory customer experience/ delight. Our team accomplishes these product goals through extensive, detail-oriented processes that begin with idea generation and careful planning, and that lead through design and development phases, qualification assessment, and finally, product launch.

Benefits of Working with Munvo

  • Address prevalent gaps or other issues using industry best practices
  • Conduct extensive client interviews and discovery sessions to employ personalized solutions that address specific problems
  • Provide Product Support both before (installation, configuration, and personalization) and after (troubleshooting and error resolution) service delivery
  • Regularly update software to maintain optimal quality and stability of the product
  • Lead additional training on various aspects of the product and solutions, as needed

Munvo Offers Products to Assist With:

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Object
Migration

Companion T

Performance Monitoring

Get Started Now

Are you hesitant to make the switch to the cloud? Let us help you make the decision for you! We can talk through your business needs and help you decide if going to the cloud is the best option for your business. We'll work with you to find a plan that best suits your needs and will provide support as you make the transition.

BOOK A MEETING

Talk With Our Expert

james aziz
James Aziz

AI PRACTICE LEAD

With a diverse background spanning healthcare, research, enterprise software, and marketing management, James has continued to unlock the remarkable opportunities that artificial intelligence (AI) has to offer.

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+ 1 (514) 223 3648 – Sales Inquiries

+ 1 (514) 392 9822 – General Inquiries

sales@munvo.com

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