SAS Customer Intelligence 360 is a solution of fully integrated modules that cover the full range of modern marketing needs. It powers up your marketing process, from planning your marketing operations, to data activation and automated segmentation, customer event tracking across web, mobile and third-party systems, and cross-channel orchestration, with superior analytics for insights, reporting and attribution.
Munvo can help you make full use of Customer Intelligence 360 as an end-to-end solution for creating smart, personalised customer journeys, or pick and chose the modules that best match your needs to maximise the return on your marketing investment.
Capture digital behaviours and match anonymous digital data to customer identities
Create reusable segments based on on-premise and digital channel data in the same interface
Design and manage customer journeys across channels with batch and triggered communications
Deliver highly personalised messages at the right time in the customer journey
Derive analytics insights and improve your marketing performance
Plan and track marketing activities, workflow, budget and RoI
Starting with the basics of digital data collection is easy, however, harnessing its full power can be more complicated. Munvo can help you with cross-site tracking, page categorization, and merging digital analytics gathered with on-premise data to craft deeper insights into your customer’s digital patterns across channels and measure and increase RoI.
We can set up your customer identity management process in Customer Intelligence 360 so you can message your customers consistently every time, on every channel.
We can set up your customer identity management process in Customer Intelligence 360 so you can message your customers consistently every time, on every channel.
Let Munvo help you take full advantage of the powerful personalization features available in Customer Intelligence 360 to build full omni-channel journeys to improve your customers experience and drive engagement and brand value.
Let Munvo help you take full advantage of the powerful personalization features available in Customer Intelligence 360 to build full omni-channel journeys to improve your customers experience and drive engagement and brand value.
Looking to enable additional channels from Customer Intelligence 360, e.g., SMS? With its powerful open API, it can act as a hub for all your customer interactions digital channels. We can help you ingest and action on real-time events to or from additional digital channels. Munvo’s SMS Gateway helps you to communicate through real-time, mobile messaging.
Looking to enable additional channels from Customer Intelligence 360, e.g., SMS? With Customer Intelligence 360s powerful open API, it can act as a hub for all your customer interactions digital channels. We can help you ingest and action on real-time events to or from additional digital channels. Munvo’s SMS Gateway helps you to communicate through real-time, mobile messaging.
With our expertise in real-time inbound marketing, we can help you integrate the Customer Intelligence 360 stack with SAS RTDM or Intelligent Decisioning to enable complex real-time decisioning use-cases across marketing and operations.
Utilize the powerful Plan features in Customer Intelligence 360 for resource and workflow management. Plan marketing budgets and track campaign MROI. Ensure you are getting the most out of your marketing spend and efforts. Munvo can show you how.
Utilize the powerful Plan features in Customer Intelligence 360 for resource and workflow management. Plan marketing budgets and track campaign MROI. Ensure you are getting the most out of your marketing spend and efforts. Munvo can show you how.
Whether you need to augment your team capabilities with certified users of Customer Intelligence 360 to meet growing campaign requirements, or require customised, highly impactful training designed for your needs and delivered by experts, or need help running an Application Helpdesk for your team, Munvo can help.
Whether you need to augment your team capabilities with certified users of Customer Intelligence 360 to meet growing campaign requirements, or require customised, highly impactful training designed for your needs and delivered by experts, or need help running an Application Helpdesk for your team, Munvo can help.
(SAS RTDM, SAS Marketing Automation)
