CUSTOMER SUCCESS STORY
Near real-time lead assignment to dealers made possible with SMS Gateway
4-week
time to market
20,000 leads
delivered
monthly
Opt-out rate
less than 0.15%
4-week
time to market
20,000 leads
delivered
monthly
Opt-out rate
less than 0.15%
This Canadian recreational
vehicle retailer
specializes in products for snow, water, asphalt, dirt, and air. Their products are distributed to dealers globally where customers can interact and purchase directly.
The client’s goal
was to notify the correct, certified dealer with leads based on events in real time. This required delivering 20,000 leads each month to a network of over 1000 dealers in North America with SMS support in English, French & Spanish.
Munvo leveraged SMS Gateway
templates for real-time callouts from events while relying on SMS Gateway feedback loops to identify follow-up and re-allocation of leads.
Dynamic messaging templates were leveraged
to support language variations by client preference and handled transformation of complex events without any modification in their current tech stack, via a serverless framework.
Results
Munvo’s solution combined the retailer’s tech stack and Munvo Labs’ SMS Gateway to offer a leads notification service. The client was able to provide dealers with rich lead information including intent data previously unavailable.
reduced lead notification data latency
opt-out
rates
leads delivered each
month
Results
Munvo’s solution combined the retailer’s tech stack and Munvo Labs’ SMS Gateway to offer a leads notification service. The client was able to provide dealers with rich lead information including intent data previously unavailable.
reduced lead notification data latency
opt-out
rates
leads delivered each
month
Maximize your MarTech Investment!
Book a meeting directly with one of our senior consultants to review your current environment and understand your goals. Not ready to talk yet? Simply provide us your contact information so we can address any questions you might have via email.
Maximize your MarTech Investment!
Book a meeting directly with one of our senior consultants to review your current environment and understand your goals. Not ready to talk yet? Simply provide us your contact information so we can address any questions you might have via email.
