Salesforce Marketing Cloud – Get to the Next Level
Presented by Munvo
On Demand
Book a free consultation with Munvo where we listen to your goals and needs and help you architect a plan to get there with Salesforce Marketing Cloud
You’ve implemented Salesforce Marketing Cloud – Now What?
Companies can lose up to 30% in revenue annually from incorrect or siloed data.
Common problems and pit falls
By attending this webinar, you will learn about process, data, and technology gaps that can slow down your process of achieving customer centricity. We will evaluate your readiness towards customer-centric approaches and help you address any challenges that may arise.
Maturity model – Where am I?
Maturity is a key concept in business and it’s important to understand where you are and where you want to be. Presenting our Maturity model, we can help you identify your current position in the business world and see any areas that need improvement. After discussing your goals and objectives, we can help you develop a plan to move closer to your ultimate destination.
Best practices
Learn how to use technology in the right way to help your business become more customer centric. By using chatbots, for example, you can provide customers with tailored information and support in a more efficient and automated way. By being customer-centric, your business can break down traditional siloes and create more cohesive cross-functional teams that can better serve the needs of your customers.
Building journeys
Salesforce Marketing Cloud Journey Builder can help you plan and execute your marketing campaigns quickly and easily. In this webinar, you’ll learn how to use Journey Builder to understand customer behavior and create customer journeys. This knowledge will help you better understand your customers, plan future campaigns, and make better decisions.
Personalization – taking it to the next level
Learn how to best use all Salesforce Personalization (Formerly Interaction Studio) resources so you can reach every potential customer, leveraging data-rich insights, automate customer journeys, and optimize your messaging for the best results.
Speakers
Serge Bohdjalian
Vice President of Professional Services at Munvo Solutions
Serge has over 10 years of experience working as a writer, marketer, and technologist. He now manages a professional services team with deep and diverse expertise in marketing solutions and digital analytics. Serge has extensive knowledge of SFMC and worked on various projects for our clients to help them achieve desired results from using the software.
Matthew Bell
Senior Consultant at Munvo Solutions
Matthew’s wide-ranging industry experience comprises of outbound and inbound marketing, across diverse vendor marketing ecosystems. At Munvo, Matthew’s blend of business acumen and technological best practices have led him to fortify engagements that enable the marketer within their technology stack, while building reusable systems scaled to specific times or needs.
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