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With Event Gateway, you can provide a digital experience relevant to your customer’s needs, empowering you to execute campaigns efficiently and capture immediate attention from your target audience.

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Real-time Responsive Marketing Capabilities with Event Gateway

Munvo’s Event Gateway allows businesses to ingest data from various sources in real-time, including offline interactions, web engagement, and mobile apps, capturing micro-moments and enabling timely and effective campaigns. With Event Gateway, organizations can provide a digital experience relevant to customers’ needs, empowering marketers to execute campaigns efficiently and capture immediate attention from target audiences.

How Real-Time Decision-Making Influences Your Marketing Efforts

Optimizes Your Data:

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Marketers can optimize data collection by using owned media channels like email, SMS, push notifications, and social media. This approach provides valuable zero and first-party data, leading to more targeted and personalized campaigns, ultimately enhancing customer experiences and engagement.

Personalizes Experiences:

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Leveraging owned media enables personalized experiences, tailored content, promotions, and communications based on individual preferences. This fosters stronger brand loyalty, boosts repeat purchases, and enhances customer satisfaction.

Creates a Cost-Effective Strategy:

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Investing in customer loyalty through owned media channels is a cost-effective alternative to combat rising customer acquisition costs (CAC) and privacy changes in traditional advertising. By prioritizing strong customer relationships, businesses can reduce ad expenses and boost long-term customer lifetime value (LTV).

Maximizes Customer Value:

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Investing in customer loyalty involves re-engaging past prospects and inactive customers through targeted campaigns. By increasing customer lifetime value (LTV) through appreciation and incentives, businesses unlock greater revenue potential and cultivate a community of loyal brand advocates.

Munvo's Event Gateway Helps You to:

conversion
Increase
relevance
retention

Seamlessly integrate marketing events

accelerate
Improve
engagement
revenue
Boost long term
retention

Benefits of Event Gateway

Munvo’s Event Gateway offers real-time event processing capabilities, allowing organizations to instantly act upon critical data and customer interactions. Real-time event capabilities enable timely responses and personalized engagements, enhancing customer experiences and driving better marketing outcomes.

event gw scalable architecture

Scalable architecture

Munvo’s Event Gateway scales to your needs to maintain high availability and throughput, 24/7/365

event gw scalable architecture

Scalable architecture

Munvo’s Event Gateway scales to your needs to maintain high availability and throughput, 24/7/365

Flexible data ingestion, transformation, and enrichment

API, batch, or direct data streaming are all supported by Event Gateway. The platform can seamlessly connect other components of your infrastructure to receive, enrich, and act on these events
event gw data trans enrich
event gw data trans enrich

Flexible data ingestion, transformation, and enrichment

API, batch, or direct data streaming are all supported by Event Gateway. The platform can seamlessly connect other components of your infrastructure to receive, enrich, and act on these events
event gw connectors

Preconfigured connectors for leading Marketing Automation platforms

Out of the box integrations for the leading campaign orchestration allowing for quick implementation and rapid improvements to your communications
event gw connectors

Preconfigured connectors for leading Marketing Automation platforms

Out of the box integrations for the leading campaign orchestration allowing for quick implementation and rapid improvements to your communications

Marketer-friendly interface

Event Gateway’s interface is designed for marketers. Deploy your new event flows and modify existing flows in minutes without developer involvement
event gw interface
event gw interface

Marketer-friendly interface

Event Gateway’s interface is designed for marketers. Deploy your new event flows and modify existing flows in minutes without developer involvement
event gw cloud

Flexible Deployment Options

Deploy directly in your enterprise cloud or fully hosted by Munvo for your convenience
event gw cloud

Flexible Deployment Options

Deploy directly in your enterprise cloud or fully hosted by Munvo for your convenience

Event Gateway Core Features

Munvo’s Event Gateway offers real-time event processing capabilities, allowing organizations to instantly act upon critical data and customer interactions. Real-time event capabilities enable timely responses and personalized engagements, enhancing customer experiences and driving better marketing outcomes.

Real Time Event Ingestion

Ingest events from various platforms across your infrastructure in real-time.

Event Enrichment

Leverage your existing data stores and web services. Enrich events to enhance the personalization and increase the relevance of communications.

Decision Flows

Leverage Event Gateway to build out event flowcharts that will dictate how events are treated and what actions they trigger in real time.

Event Forwarding

Whether the event requires fulfilling an order to triggering a real time communication, Event Gateway can integrate with the required platform and trigger the correct action in real time.

Campaign Orchestration Platform Integration

Leverage one of our prebuilt connectors to share contact history between the Event Gateway and your campaign orchestration platform, or trigger campaigns in real time.

event-gw-connectors

Event Gateway Connectors Available:

  • Munvo SMS Gateway Integration
  • Generic API Connection (supports any HTTP APIs)
  • Adobe Message Center connector
  • Adobe Campaign Classic connector

Customer Success Stories

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Learn how Event Gateway helped our client streamline their system for managing customer data and responding to customer needs, ultimately improving their overall customer experience.
Learn how a telecommunications company achieved streamlined work processes by leveraging Munvo's Event Gateway and Adobe Campaign.
event-gw-decreasing-time-to-mrkt-css
event-gw-decreasing-time-to-mrkt-css
Learn how a telecommunications company achieved streamlined work processes by leveraging Munvo's Event Gateway and Adobe Campaign.

Get Started Now

Ready to elevate your marketing strategies and unlock the full potential of Munvo's Event Gateway? Contact us now to explore how our scalable, flexible, and marketer-friendly solution can revolutionize your customer experiences and drive impressive results.

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525 Av. Viger Ouest, Suite 400, Montreal, QC Canada, H2Z 1G6

+ 1 (514) 223 3648 – Sales Inquiries

+ 1 (514) 392 9822 – General

sales@munvo.com

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Plus Company Privacy Policy

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(Canada) EN

Updated as of September 11th. 2023

“PLUS COMPANY” AND “COMPANY” MEAN PLUS COMPANY CANADA INC. AND ITS AFFILIATES AND BUSINESS UNITS IN CANADA.

Plus Company respects the privacy of its customers.

This Policy concerns you. It describes how we collect, use, disclose and protect your personal information, including when you visit our website or any website we own, operate or control (collectively, the “Site”), when you contact us by phone or email or when you communicate with us via social media.

We may update this Policy (see “Changes to the Policy” below).

You should read this entire Policy before submitting information to us or using our Site. If you submit personal information to us, we assume that you authorize us to use and disclose it as described in this Policy.

What is personal information?

Personal information is information that identifies you directly or indirectly, on its own or with other information, such as your name, contact details or IP address.

We may make full use of all information that is de-identified, aggregated or otherwise not in personally identifiable form.

Information collection and use

We collect personal information …

  • From you
  • Using automated technology when you visit our Site or communicate with us through email
  • When third parties, such as service providers, collect such personal information on our behalf

When do we collect your personal information?

  • When you browse our site
  • When you contact us by phone or email
  • When you communicate with us via social media

What type of personal information do we collect?

  • Usage information – IP address, information on the device, domain name, browser used to visit our site, pages displayed, time spent on a page, link clicks
  • With your consent, we may have access to your geolocation and
    site-navigation patterns.
  • Information you provide to us, such as personally identifiable information or contact information, as well as your comments or questions.

Why do we need it?

  • To better understand how you use our Site.
  • To modify or improve our Site, services and business activities.
  • For marketing, research and legal purposes.
  • To comply with our policies, procedures and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes and enforcing our legal agreements and policies.

With whom do we share this personal information?

As part of our business operations, we may disclose personal information to the following categories of third parties:

  • Consultants, service providers and contractors we use to support our business and operations (e.g., hosting or operating our Site and services, data collection, reporting, Site metrics and analytics, data analysis, fraud detection services) who have agreed to keep the information confidential and use it only to provide the applicable services.
  • Government authorities, agencies, if required to do so by law, regulation or court order, or to respond to governmental and/or law enforcement requests.
  • An acquirer or successor in interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of Plus Company or its affiliates, including any negotiation thereof.

Where is your personal information stored?

We currently retain personal information in North America.

We may disclose personal information in locations other than your country, province or state of residence, where privacy laws may differ.

If your personal information is used outside your country, province or state of residence, it is subject to the laws of the place where it is located and may be disclosed to governments, courts, law enforcement agencies or regulatory bodies of that place, or disclosed in accordance with the laws of that place. However, our practices regarding your personal information will remain governed by this Policy and by applicable privacy laws.

Retention of personal information

We will retain your personal information (collected through online and offline methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

Intended audience of Site

Our Site, social media accounts and online activities are intended for persons aged 17 and over. Therefore, we do not request personal information from minors aged 16 years or younger, nor do we knowingly collect such information from minors aged 16 or younger. If you are not 17 or older, you should not visit or use our Site.

How do we protect your personal information?

We take reasonable, appropriate steps to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage. Remember, however, that no security system is infallible and that transmission over the Internet is not perfectly secure or error-free.

We use a secure server. Only authorized persons have the right to access this information, which they are required to keep strictly confidential.

Your rights with regard to your personal information

Right to access and correct

You may request access to and obtain a copy of the personal information we hold about you.

If any personal information about you is inaccurate, incomplete or ambiguous, or if the collection, disclosure or retention of such personal information is not permitted by law, you may require that it be rectified.

You can also ask us for information about the source of your personal information (if it was not obtained from you), as well as the names of persons who have access to your information and details about how long it is kept.

Right to withdraw your consent

You may request to withdraw your consent to our use or disclosure of your personal information.

In most cases, withdrawing your consent means that we will no longer be able to offer you certain services. Otherwise, we will inform you of the consequences of refusal in our request for consent.

To exercise your rights, please send a request in writing, along with proof of identity, to our Privacy Officer at the contact information provided under How to contact us.

Once your request has been received, we will respond in writing within 30 days.

Cookies and other automated technology

A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application or email and is used to track activity. Web beacons are also sometimes referred to as pixels and tags. We and/or third parties, including our service providers on our behalf, may use cookies, web beacons and other similar technology to collect information for the purposes described in this Policy, including analytics and monitoring performance and improvement of our Site (traffic, errors, page load time, popular pages, etc.). Before using these technologies to geolocate you or evaluate certain characteristics about you, such as your personal preferences, interests or online behaviour, we will ask for your permission by informing you how to enable such features. We use Google Analytics to understand how our Site, services and products perform and how you use them. To learn more about how Google processes your data, visit https://policies.google.com/privacy. To change your settings relating to cookies and other automated technology, visit our Cookie Manager.
For information and questions about the use of your personal information or this Policy, you may contact our Privacy Officer at privacy@pluscompany.com.
This Policy may be revised from time to time for any reason. In such a case, we will notify you of such changes by indicating the date of the last update. Review the Policy before submitting personal information or using our Site, services or social media pages.
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