This live, instructor-led session is designed to help you understand and apply Unica Interact’s real-time personalization capabilities. You’ll walk through real-world scenarios that showcase how to design interactions, configure rules, and target audiences based on behavior — all in a business-user-friendly format.
Understand How Interact Works: Learn how real-time offers are selected and delivered within a customer journey
Build Interaction Strategies: Discover how to configure zones, define rules, and manage offer eligibility
Activate Personalized Engagement: Explore how to integrate real-time decisions into outbound and inbound touchpoints
Identify Value: See how Interact fits into a modern marketing strategy, from operational logic to measurable results
Start with participant intros and align on workshop objectives. Get a clear roadmap of what to expect and how we’ll explore Salesforce Personalization and Journey Builder.
Get a walkthrough of configuring zones, setting up real-time rules, and managing offer logic within the Interact interface.
Create a sample interaction flow, assign rules, and see how offers are rendered dynamically across a web or digital experience.
Discuss practical applications, implementation approaches, and answer specific use case questions from your team.
Learn by doing — no prior Interact experience required
Understand how to bring offline and online decisions togetherl
Learn how a global hospitality leader partnered with Munvo to enhance stability, automate operations, and achieve 99% availability with Unica. Our strategic support helped streamline their platform and boost real-time marketing performance.
+ 1 (514) 223 3648 – Sales Inquiries
+ 1 (514) 392 9822 – General
sales@munvo.com