Your customers expect more than just emails!

Learn how to build personalized, real-time journeys that actually move the needle — all within Salesforce Marketing Cloud

Next session: May 22nd 2025 | 11:00 AM - 1:00 PM EST

Experience the Interactive Salesforce Marketing Cloud Workshop

Immerse yourself in a hands-on, instructor-led session where you’ll explore the practical use of Salesforce Personalization and Journey Builder. This workshop guides you through configuring personalized campaigns, setting up event-based triggers, and building real-time customer journeys—no advanced technical skills required, just familiarity with Salesforce tools.

Online, Virtual Instructor-Led

Marketing VPs & Directors
Digital Strategy & Customer Experience Leaders
Innovation & Transformation Executives
Business Owners and Decision-Makers

Up to 5

1-3 hours

Key Takeaways of the Salesforce Marketing Cloud Workshop

Understand Architecture: Gain insights into the structure of an abandoned cart strategy using Salesforce Personalization

Hands-On Experience: Create and manage campaigns, data extensions, and customer journeys with real-time triggers

Inbound Tracking: Learn how to track customer interactions on your website and use AI-driven insights to improve engagement

Evaluate Fit Quickly: Determine whether Salesforce Marketing Cloud Personalization aligns with your goals — in under 90 minutes

Session includes:

Overview

Get a clear roadmap of what to expect and how we’ll explore Salesforce Personalization and Journey Builder.

Walkthrough

Learn how templates are used to build personalized campaigns and see how inbound website interactions are tracked using AI-powered insights.

Live Test

Follow along as you build:

A Salesforce Personalization (SFP) campaign
A Marketing Cloud Data Extension
A Journey Builder campaign using SFP as a real-time trigger

Questions & Answers

Walk away with a practical understanding of how to apply what you’ve learned within your organization.

Key Benefits of the Salesforce Marketing Cloud Workshop

Learn how Salesforce Personalization and Journey Builder drive measurable business outcomes

Build and launch campaigns with guided support—no coding required

Walk away with a clear plan to personalize customer journeys and improve time-to-market

See Salesforce Marketing Cloud In Action

Discover how leading organizations like a major Canadian insurance provider used Salesforce Marketing Cloud to align teams, simplify workflows, and personalize every customer interaction. With Munvo’s help, they implemented a scalable journey strategy, activated real-time triggers, and transformed their customer engagement approach.

Want to see what’s possible?

Matthew Bell

SENIOR CONSULTANT AT MUNVO

Matthew Bell is the Salesforce Personalization Lead at Munvo, bringing 9 years of experience in creating scalable solutions tailored to meet evolving business needs. With a deep expertise in leveraging Salesforce to drive personalized real-time customer experiences, Matthew has helped businesses optimize their marketing strategies and achieve impactful results.

Interested? Reserve your seat today* and experience Salesforce Marketing Cloud the way it was meant for business leaders.

*Please note: This workshop is tailored for professionals from industries outside of IT consulting.

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+ 1 (514) 223 3648 – Sales Inquiries

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sales@munvo.com