For those of us who work in intricate work environments, it becomes easy for things to get lost in translation. This is why it is essential for organizations to have traces of Business Process Management (BPM) incorporated into their structure. To help explain my point, let us observe this basic scenario that most people can understand – and probably relate to.
So, Tom needs to submit a report to marketing by Friday, but Kelly needs first to approve it. However, before Kelly can accept it, Matthew needs to update the report because David from sales has sent a change request. Still, even after Kelly approves the report, Tom must wait for his senior advisor to look over it before he sends it out.
Sounds familiar to anyone?
The situation just described is a great example of a simple business process that is being compromised by multiple roadblocks. For those of you involved in numerous projects all at once, identifying bottlenecks and other issues is important if you want to be efficient.
The roadblocks listed in the example above are a series of inconsistencies deriving from a lack of processes. By introducing sustainable business processes, you can help improve the flow of work within your team and across your organization.