Client Spectrum is now Munvo

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Management Team - Mathieu Sabourin - President

Mathieu Sabourin

President, Founder

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Mathieu founded Munvo,  then called Client Spectrum,  in 2005, blending over two decades of software and management experience with his naturally strong entrepreneurial instincts. Deeply inspired by Jim Collins’ influential book, Good To Great (2001), Mathieu started Munvo with the determination and discipline to build a world-leading company related to Enterprise Marketing Management solutions. Prior to Munvo, Mathieu started his career at Andersen Consulting (now Accenture) before moving on to an eight-year management tenure at Dun & Bradstreet software. He joined the consulting firm Proximi-T in 1994 as Vice President of Software Solutions. Proximi-T would later become Fjord, a division of Cossette Communication Group, Canada’s largest marketing communications agency. Mathieu has been asked to speak about CRM and Enterprise Marketing and was Assistant Professor at CIREM-HEC Montreal for a time.

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Management Team - Ajay Bhaja - Technology Lead

Ajay Bhaga

Managing Partner – Technology Lead

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As Munvo Technology Lead, Ajay engages in complex deployments requiring the integration of multiple technologies. Since joining Munvo in 2008, he has been involved in the delivery of over 35 Enterprise Marketing projects in Canada, the United States, Europe, and Asia. He was the pioneer behind the development of Companion, Munvo’s performance and monitoring solution. Ajay has also contributed significantly to the enhancement of the company’s cloud-based lab infrastructure. Ajay leads various projects related to cloud integration, distributed architecture and real-time transactional systems both internally and with clients. As a Computer Science undergraduate at the University of Toronto, Ajay was Co-Owner and Lead Developer at Beatcatalyst.com, and subsequently worked for IBM and Toyota.

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Management Team - Joe Maraschiello - Products & Marketing

Joe Maraschiello

Managing Partner – Products & Marketing

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Since joining Munvo over a decade ago, Joe has never ceased to be passionately involved in the development of the company’s client experience. A skilled and innovative specialist in the efficient and effective use of interactive and traditional marketing data to create value for clients. Joe drives Munvo’s product development while leading the marketing team. Always a strong proponent for the voice of the customer, he is directly involved in client encounters, interviews, and strategy sessions to ensure that their needs are exceeded. Since 2007, Joe has been a key contributor to over 35 Enterprise Marketing projects across a wide variety of industries. Before joining Munvo, Joe worked at Accenture, CGI and Bell Canada.

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Management Team - Nabil Taydi - Professional Services

Nabil Taydi

Managing Partner – Professional Services

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Nabil manages a multifaceted and rapidly growing team of 50 full-time consultants, ranging from software architects to business and application consultants to project managers. Since joining Client Spectrum in 2006, he has played integral roles in over 35 Enterprise Marketing projects. Nabil was a driving creative force behind the development of campaignQA, Client Spectrum’s solution for ensuring more efficient Quality Assurance processes and data validation. Prior to joining Client Spectrum, and even as he was working for companies such as Comtech and PSA Peugeot Citröen, Nabil spent his spare time earning dual Baccalaureates in Organization Management and Computer Science & Engineering. He followed those accomplishments with twin Master’s degrees in e-Commerce and Business Intelligence. Nabil has also served as Assistant Professor in Business Intelligence and Database Modeling.

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Management Team - Wil Brooks - Professional Services Manager

Wil Brooks

Professional Services Manager – Toronto & Calgary

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Wil joined Munvo in 2011, and has since been deeply engaged in more than 25 Enterprise Marketing projects for industries including banking, travel, retail, insurance, loyalty, telecommunications and health care. Such depth and diversity of experience makes him ideally suited to his role at Munvo; in addition to client management and talent acquisition, Wil consults and facilitates workshops in Marketing Resource Management and Campaign Execution & Optimization. Prior to his tenure at Munvo, Wil worked for Publicis, John Hancock and TeraGo Networks. In 2007, he earned a Bachelor of Commerce degree from the University of Toronto.

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Management Team - Serge Bohdjalian - Professional Services Manager

Serge Bohdjalian

Professional Services Manager – Montreal

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Serge joined Munvo in 2011, bringing the company a wealth of technical and marketing experience. He now manages Professional Services team with deep and diverse expertise in marketing solutions and digital analytics. For ten years, Serge worked for Matrox Graphics, first as Lead Technical Writer and then as Senior Marketing Manager. He was also the Owner of, and Chief Technologist for Memidex, a word reference aggregation website with nearly one million pages of content. Serge has a Master of Business Administration degree from the John Molson School of Business, a Graduate degree in Computer Science and a Bachelor of Arts in Communications from Concordia University.

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Management Team - Bill Dynes - Corporate Sales Manager

Bill Dynes

Corporate Sales Manager

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With over 20 years of experience in the software industry, Bill provides Munvo customers with expert assistance when choosing the optimal mix of product and service offerings for their specific needs. Working closely with the Munvo Professional Services and Product Group teams, Bill initiates and nurtures client relationships. Bill launched his career as a Software Business Consultant back in 1990, when he joined GEAC Computer Corporation. The ensuing years saw him assisting companies such as Epicor Software, eBridge Software, Screenscape Networks, ADFLOW Networks, Nexterna and UR-Channel Broadcasting Company, all prior to joining Munvo in 2014. Bill holds a Bachelor of Commerce degree from McMaster University.

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Management Team - Brad Penwarden - Software Development Manager

Brad Penwarden

Software Development Manager

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Brad manages Munvo`s software product development team. Inspired by software architecture principles training he experienced at Carnegie Mellon University, Brad is a passionate advocate for agile software methodologies, a quintessential Scrum Master, and if you’re attending a Munvo webinar, you’ll probably hear Brad’s voice. Since joining the company in 2009, he’s played integral roles in more than 30 Enterprise Marketing projects across Canada, the United States and Europe, often managing large development teams on behalf of Munvo clients. A gifted communicator, Brad frequently serves as a bridge between developers and management, smoothly translating complex concepts into more easily understandable language. Previously, Brad worked at Research In Motion (Blackberry). He earned dual Bachelor’s degrees in Computer Science and Business Administration from Wilfred Laurier University.

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Management Team - Claude Ho-Jim - Lead Project Manager

Claude Ho-Jim

Lead Project Manager

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With over 15 years of experience managing large-scale projects, Claude is insurance that even the most complex projects proceed smoothly and efficiently. As leader of the company’s Project Management Office (PMO), Claude is responsible for establishing, developing and verifying the use of Munvo’s project management standards, best practices, and toolkits. He joined the company in 2016, bringing with him a tight focus on the timely delivery of appropriate products and superior services to intricate projects. He has managed projects implementing Adobe and IBM solutions for Enterprise Marketing with a diverse group of clients in the financial, insurance, loyalty and travel industries. Claude’s early-career technical experience underpins his management skills, making him able to make precise development and resource estimates, keeping projects on-schedule and on-budget. He has also managed large-scale projects for such companies as TD Insurance, EDS and IBM. Claude is certified as a Project Management Professional and an Agile Practitioner in project management. Claude earned a Bachelor of Applied Sciences in Information Technology from Université de Montréal.

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Management Team - Gabriel Laurin - Controller

Gabriel Laurin

Controller

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Gabriel joined Munvo in 2016, and is in charge of all things finance and accounting. Armed with his Baccalaureate in Accounting from the École des sciences de la gestion (ESG) at Université de Québec à Montréal (UQAM), Gabriel worked previously for Revenu Québec, Société de développement Angus and Raymond Chabot Grant Thornton.

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