Encourage customer engagement with real-time offers and loyalty tier updates. Event Gateway allows travel and leisure companies to send personalized promotions and tier notifications to increase loyalty and revenue.
Increase customer retention by sending real-time offers to hotel guests and casino players, encouraging them to stay engaged.
Boost loyalty: Timely loyalty tier notifications can increase player engagement by 10-15% during their visit.
Revenue uplift: By sending personalized offers in real-time, businesses can potentially increase spending by up to 20% for high-value customers.
A hotel guest or casino player interacts with your service (e.g., checking in, making a purchase, or playing a game).
After a specified time, if the cart remains abandoned, a real-time email or SMS is triggered, reminding the customer to complete the purchase.
When a player reaches a new loyalty tier, they are immediately notified via SMS or email to encourage further engagement and spending.
This playbook helps travel and leisure companies re-engage customers by offering personalized real-time promotions and loyalty notifications, encouraging them to stay within the ecosystem and spend more.
Duration: 1 to 2 weeks
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