Enhance security and re-engage customers with real-time fraud detection and personalized SMS offers. Event Gateway enables financial institutions to send alerts and targeted messages to prevent fraud and recover abandoned transactions.
Improve security and customer trust by detecting and addressing fraudulent activity in real time, reducing potential financial losses.
Increase conversion rate by re-engaging customers who have abandoned transactions with timely and personalized offers or guidance.
Optimize targeting: Using real-time data to trigger personalized advice or offers can lead to an estimated increase in conversion rate of 5-10%.
A customer begins a financial transaction or logs in to their online banking account.
If suspicious activity is detected, a real-time alert (SMS or email) is triggered to verify the legitimacy of the transaction.
If a customer abandons a transaction, Event Gateway sends an email or SMS offering help, such as personal financial advice or the option to schedule a call with a financial advisor.
This playbook helps financial institutions protect their customers and increase engagement by detecting fraudulent activity in real time and providing timely re-engagement for abandoned transactions, improving both security and customer satisfaction.
Duration: 2 to 3 weeks
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