Target customers who visit your website, mobile app or instore, by implementing an offer redemption system, where they can see their eligible offers, redeem and get free discounts or coupons.
MAIN GOALS:
Deploying offers to your customers regularly, with an offer redemption system can increase your customers retention rate to 5%.
It is estimated it can increase your business profits by 25-30%.
MARKETING GOAL
Increase your business
INDUSTRY
All industries (websites, mobile application or instore kiosks)
TARGETED PERSONA
All customers
PRODUCTS REQUIRED
Adobe Real-Time CDP, Munvo AEP Gateway
Use Case Steps:
Customer visits your website, mobile app or instore kiosk
Customers visits your website either for the first time, or returning.
Website shows personalized offer in a regular basis
Customers who visited the websites mobile app or store, get to see their eligible offer in a regular basis.
.
Customer redeems his eligible offers
Customers redeems his offer and sees the next date where the next eligible offers will be available.
Summary
Use this playbook to re-engage with an existing customer, or to invite new customers to your business, using an offers redemption system, which will show new offers to customers regularly.