Improve patient engagement with timely SMS reminders for appointments and prescription refills. Ensure patients stay on top of their healthcare with personalized, real-time updates.
MAIN GOALS:
Enhance patient engagement by sending appointment reminders and prescription refill notifications via SMS.
Improve adherence: Increase the likelihood of patients attending appointments and refilling prescriptions on time.
MARKETING GOAL
Improve adherence: Increase the likelihood of patients attending appointments and refilling prescriptions on time.
INDUSTRY
Pharmaceuticals Industry
PRODUCTS REQUIRED
SMS Gateway
Use Case Steps:
Appointment Management
Notify patients of upcoming appointments. Example: “[Patient Name], your appointment with Dr. [Doctor’s Name] is scheduled for [Date]. Please reply to confirm or reschedule.”
Prescription Reminders
Remind patients to refill their prescriptions. Example: “It’s time to refill your prescription for [Medication]. Reply REFILL to schedule a delivery.”
Summary
This playbook helps pharmaceutical companies and healthcare providers improve patient engagement by sending timely reminders for appointments and prescriptions, reducing missed appointments and improving adherence.