Last-Minute Fares & Post-Flight Surveys

Last-Minute Fares &
Post-Flight Surveys

Drive bookings and collect valuable feedback with SMS notifications. Offer last-minute travel deals and engage customers post-trip with quick surveys to improve service and retention.

MAIN GOALS:

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Drive sales by offering last-minute travel deals via SMS.

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Improve customer retention: Collect feedback through post-flight surveys to enhance service quality.

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MARKETING GOAL
Increase bookings and customer satisfaction by offering last-minute travel deals and post-flight surveys via SMS.
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INDUSTRY
Travel & Leisure Industry
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PRODUCTS REQUIRED
SMS Gateway
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Use Case Steps:

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Last-Minute Fares

Send last-minute travel deals to customers. Example: “[Customer Name], we have a last-minute deal to Paris! Book now for travel between [Dates].”

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Post-Flight Surveys

Collect feedback from travelers after their trip. Example: “Hi [Customer Name], thank you for flying with us! Please rate your experience from 1-10.”

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Summary

This playbook helps travel companies boost sales and improve customer service by offering last-minute travel deals and gathering feedback through SMS surveys.

Duration: 1 to 2 weeks

Sales Inquiries + 1 (514) 223 3648
General Inquiries + 1 (514) 392 9822
sales@munvo.com

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