Boost customer loyalty and retention by sending personalized SMS discounts and service reminders. Keep customers engaged with time-sensitive offers and important service notifications, driving repeat business and satisfaction.
MAIN GOALS:
Increase engagement by sending time-sensitive discounts and service reminders to automotive customers.
Customer loyalty: Offer special discounts and rewards to repeat customers through SMS, encouraging future purchases.
MARKETING GOAL
Re-engage customers by sending them personalized discounts and service reminders via SMS to increase retention and sales.
INDUSTRY
Automotive Industry
PRODUCTS REQUIRED
SMS Gateway
Use Case Steps:
Discount Coupons
Send SMS with time-sensitive discount offers. For example: “A CELEBRATION OF GRATITUDE. We’re giving you a chance to WIN one of three $5,000 Nissan Service Gift Cards, [Customer Name]. Hurry, time is running out!”
Service Reminders
Notify customers of upcoming service appointments. Example: “Your Nissan service appointment is scheduled for [Date]. Looking forward to seeing you!”
Summary
This playbook helps automotive companies re-engage customers by sending personalized discounts and service reminders through SMS, increasing loyalty and driving sales.