Appointment Management & Prescription Refills

Appointment Management & Prescription Refills

Keep patients engaged with real-time appointment reminders and prescription refill alerts. Event Gateway streamlines healthcare communication, ensuring timely updates and improving patient adherence.

MAIN GOALS:

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Enhance customer experience by providing real-time updates and reminders for appointments and prescription refills.

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Increase patient engagement: Timely and personalized communication can increase appointment adherence and prescription refill rates by 15-20%.

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Operational efficiency: Automated real-time reminders reduce the need for manual follow-ups and improve overall service efficiency.

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MARKETING GOAL
Improve patient engagement and satisfaction through real-time communication and reminders, leading to better healthcare outcomes.
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INDUSTRY
Pharmaceuticals Industry
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TARGETED PERSONA
Patients and healthcare providers
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PRODUCTS REQUIRED
Munvo Event Gateway & SMS Gateway
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Use Case Steps:

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Patient schedules an appointment

Patients schedule or modify appointments through a healthcare provider’s website or mobile app.

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Event Gateway sends appointment reminders

Real-time SMS or email reminders are triggered before the appointment, notifying patients of the date and time, and offering options to reschedule if needed.

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Prescription refill reminders

Patients receive real-time notifications via SMS or email when it’s time to refill their prescriptions, encouraging them to stay on track with their medication.

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Summary

This playbook improves patient management by automating appointment reminders and prescription refill notifications, reducing missed appointments and helping patients adhere to their healthcare regimen.

Duration: 1 to 2 weeks

Sales Inquiries + 1 (514) 223 3648
General Inquiries + 1 (514) 392 9822
sales@munvo.com

© 2024 Munvo is a trademark of Munvo Solutions Inc.

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