LATEST BLOG: Identity Resolution: A Comparative Analysis of Leading Customer Data Platforms Read More

What does it really mean to be a software consultant?

What does it really mean to be a software consultant?

The word “consultant” has become a very broad term with a lot of confusion surrounding it. It seems as if the only people who really understand what consultants do, are other consultants!  This leads to even further confusion when describing “software” consultants.  Let’s take the time to explain more about this job.

Let’s start off by getting a better understanding of consulting in general. Articles online will tell you that consultants provide analysis, insights, and recommendations for clients using their own expertise in relevant fields. But wait, what does this actually mean? Isn’t this what advisors do? Let’s debunk this idea.

Although often confused as the same, advisors and consultants play two different roles and benefit companies in different ways. Advisors assume leadership roles and have long-term relationships with their clients as they typically concentrate on helping a company achieve their overarching purpose and general goals. Consultants tend to have short-term relationships with companies where they focus on developing specific solutions to distinct problems. They are trouble-shooters who are looking to work on clearly defined challenges. People approach consultants and say, “tell me what to do and how to do it”, not “this is what you’re going to do and here’s how”. The longer consultants work with specific clients, the differentiation between advisors and consultants becomes harder to define. At a certain point, the roles seem to merge, and expert consultants are often considered trusted advisors. Now that we’ve gotten that out of the way, it’s time to discuss software consulting, a specific field of consulting seen at Munvo.

Being a software consultant means a lot of different things to a lot of different people. Some people think that it references a software developer that writes code for a company other than their own. Some think it means you walk in, handwave, say a bunch of technical words, and then leave without having really done much. Others feel it just takes some in-depth interpersonal skills and that the rest doesn’t matters. Being a software consultant is none of these things. Instead, it simply means that you provide expert advice and services. More specifically, you provide business-related knowledge and the ability to combine business goals with technological decisions.

Why do companies hire external consultants rather than having their own experts?

Often, hiring a consultant offers a certain level of objectivity and provides companies with a much needed outside eye. Additionally, when you hire a consultant, you only pay for the services you need, when you need them, which can minimize costs as well as labor. Another important thing to note is that there are multiple kinds of consultants who specialize in different fields and hiring the precise one you need for the task at hand is far simpler and quicker than finding and employing your own experts in each respective field.

Moving along, now that we have a better understanding of what both general consulting and software consulting is, we will focus specifically on consulting here at Munvo. The field we specialize in is marketing technology consulting, in which we provide companies with professional services to help implement marketing solutions. These solutions include working with our technology partners such as Salesforce, ActionIQ, Adobe, SAS, Unica, and PEGA. The goal is to improve customer experience and increase customer satisfaction as well as enabling companies to realize the full value of their marketing technology.

The role of software consultants at Munvo include contributing to the projects’ entire lifecycles. This consists of planning, requirement specifications, use case definition, data modeling, technical design, solution development, and implementation methodologies. This also includes collaborating with various stakeholders to capture their needs and translate them into concrete technical objectives.  Without dwelling on definitions, software consultants at Munvo are simply resources who provide highly specialized skills to fulfill temporary needs within a company.

Learn more about careers at Munvo

All fields marked * are required

Sales Inquiries + 1 (514) 223 3648
General Inquiries + 1 (514) 392 9822
sales@munvo.com

© 2024 Munvo is a trademark of Munvo Solutions Inc.


Pin It on Pinterest

Plus Company Privacy Policy

Underline

(Canada) EN

Updated as of September 11th. 2023

“PLUS COMPANY” AND “COMPANY” MEAN PLUS COMPANY CANADA INC. AND ITS AFFILIATES AND BUSINESS UNITS IN CANADA.

Plus Company respects the privacy of its customers.

This Policy concerns you. It describes how we collect, use, disclose and protect your personal information, including when you visit our website or any website we own, operate or control (collectively, the “Site”), when you contact us by phone or email or when you communicate with us via social media.

We may update this Policy (see “Changes to the Policy” below).

You should read this entire Policy before submitting information to us or using our Site. If you submit personal information to us, we assume that you authorize us to use and disclose it as described in this Policy.

What is personal information?

Personal information is information that identifies you directly or indirectly, on its own or with other information, such as your name, contact details or IP address.

We may make full use of all information that is de-identified, aggregated or otherwise not in personally identifiable form.

Information collection and use

We collect personal information …

  • From you
  • Using automated technology when you visit our Site or communicate with us through email
  • When third parties, such as service providers, collect such personal information on our behalf

When do we collect your personal information?

  • When you browse our site
  • When you contact us by phone or email
  • When you communicate with us via social media

What type of personal information do we collect?

  • Usage information – IP address, information on the device, domain name, browser used to visit our site, pages displayed, time spent on a page, link clicks
  • With your consent, we may have access to your geolocation and
    site-navigation patterns.
  • Information you provide to us, such as personally identifiable information or contact information, as well as your comments or questions.

Why do we need it?

  • To better understand how you use our Site.
  • To modify or improve our Site, services and business activities.
  • For marketing, research and legal purposes.
  • To comply with our policies, procedures and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes and enforcing our legal agreements and policies.

With whom do we share this personal information?

As part of our business operations, we may disclose personal information to the following categories of third parties:

  • Consultants, service providers and contractors we use to support our business and operations (e.g., hosting or operating our Site and services, data collection, reporting, Site metrics and analytics, data analysis, fraud detection services) who have agreed to keep the information confidential and use it only to provide the applicable services.
  • Government authorities, agencies, if required to do so by law, regulation or court order, or to respond to governmental and/or law enforcement requests.
  • An acquirer or successor in interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of Plus Company or its affiliates, including any negotiation thereof.

Where is your personal information stored?

We currently retain personal information in North America.

We may disclose personal information in locations other than your country, province or state of residence, where privacy laws may differ.

If your personal information is used outside your country, province or state of residence, it is subject to the laws of the place where it is located and may be disclosed to governments, courts, law enforcement agencies or regulatory bodies of that place, or disclosed in accordance with the laws of that place. However, our practices regarding your personal information will remain governed by this Policy and by applicable privacy laws.

Retention of personal information

We will retain your personal information (collected through online and offline methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.

Intended audience of Site

Our Site, social media accounts and online activities are intended for persons aged 17 and over. Therefore, we do not request personal information from minors aged 16 years or younger, nor do we knowingly collect such information from minors aged 16 or younger. If you are not 17 or older, you should not visit or use our Site.

How do we protect your personal information?

We take reasonable, appropriate steps to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage. Remember, however, that no security system is infallible and that transmission over the Internet is not perfectly secure or error-free.

We use a secure server. Only authorized persons have the right to access this information, which they are required to keep strictly confidential.

Your rights with regard to your personal information

Right to access and correct

You may request access to and obtain a copy of the personal information we hold about you.

If any personal information about you is inaccurate, incomplete or ambiguous, or if the collection, disclosure or retention of such personal information is not permitted by law, you may require that it be rectified.

You can also ask us for information about the source of your personal information (if it was not obtained from you), as well as the names of persons who have access to your information and details about how long it is kept.

Right to withdraw your consent

You may request to withdraw your consent to our use or disclosure of your personal information.

In most cases, withdrawing your consent means that we will no longer be able to offer you certain services. Otherwise, we will inform you of the consequences of refusal in our request for consent.

To exercise your rights, please send a request in writing, along with proof of identity, to our Privacy Officer at the contact information provided under How to contact us.

Once your request has been received, we will respond in writing within 30 days.

Cookies and other automated technology

A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application or email and is used to track activity. Web beacons are also sometimes referred to as pixels and tags. We and/or third parties, including our service providers on our behalf, may use cookies, web beacons and other similar technology to collect information for the purposes described in this Policy, including analytics and monitoring performance and improvement of our Site (traffic, errors, page load time, popular pages, etc.). Before using these technologies to geolocate you or evaluate certain characteristics about you, such as your personal preferences, interests or online behaviour, we will ask for your permission by informing you how to enable such features. We use Google Analytics to understand how our Site, services and products perform and how you use them. To learn more about how Google processes your data, visit https://policies.google.com/privacy. To change your settings relating to cookies and other automated technology, visit our Cookie Manager.
For information and questions about the use of your personal information or this Policy, you may contact our Privacy Officer at privacy@pluscompany.com.
This Policy may be revised from time to time for any reason. In such a case, we will notify you of such changes by indicating the date of the last update. Review the Policy before submitting personal information or using our Site, services or social media pages.
Search