No more black box – better understand how customer behavior and attributes affect your model using both table and tree visualizations.
What is Visual Self-Learning
for IBM Interact?
Munvo’s Visual Machine Learning integrates with the custom self-learning API of your IBM Interact solution, preserving and building upon IBM Interact’s core features. Visual Machine Learning provides next-best-action recommendations using a more powerful algorithm than IBM Interact’s out-of-the-box self-learning. Enjoy visualization tools to help monitor and control the machine learning model to meet your content personalization and customer engagement needs.
Goodbye Black Box
“I love being able to visually see how my model is learning over time. It gives me the confidence to integrate machine learning into my marketing tactics”
– IBM Interact Owner @ North American Financial Institution
Why Visual Machine-Learning?
- Gain greater understanding of model biases
- Capability to customize & tweak model
- Flexibility to add exception rules
- Learns about attribute relationships, leading to greater relevancy
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