Whether your organization has recently made the decision to adopt Adobe Campaign or have been using the product for years, Munvo can help you to better understand how your utilization compares to industry peers and aligns with best practices. In addition, the Munvo team possess the technical skills necessary to troubleshoot and resolve your most pressing or stubborn issues.
Areas of Focus
Example Adobe Campaign review areas of investigation and recommendations include:
Campaign delivery process manual steps vs. lean process
Capability gap analysis (e.g. web applications, preference center, subscriptions)
Recipient table extension and custom table design review
Use of and implementation of integration with Adobe Test & Target
Unusual spikes in system resource utilization
Use of offer module to enable dynamic personalization
Data flow, ETL and federated data access (FDA) architecture performance benchmarking
Use of and implementation of integration with Adobe Analytics
Inefficiently designed workflow processes
Data quality and readiness for optimal use by Adobe Campaign
End user, power user and administrator skill gap analysis
Use of campaigns vs. Messager Center for triggered communications
Use of and implementation of integration with Adobe Experience Manager (AEM)
Recommended actions, fixes and next steps
Want to learn more?
Munvo can provide past audit recommendations and tailor an audit for you.