Frequently Asked Questions
How long does it take to install?
Does it work with all IBM® Unica Campaign versions?
Yes, the Munvo Companion supports versions 7, 8, 9, and 10 of IBM (formerly Unica®) Campaign
Do I need new hardware and software?
No. The Munvo Companion typically shares existing IBM Campaign-related resources for most installations.
How much space and resources are required to run Companion?
Can it be installed on more than one IBM Campaign instance?
Who are the typical Companion users?
Companion is used by IT support personnel to accelerate the identification and resolution for IBM Campaign issues, which help IBM Campaign end-users to build more robust flowcharts as well enabling management to plan more efficient campaign operations.
What happens when a new version of IBM Campaign is released?
A new version of the Munvo Companion is typically delivered within 30–60 days of a new IBM Campaign release. In the most recent releases of IBM Campaign (e.g. 8 to 9, or 9 to 10), no updates to Companion were required.
Can I develop my own reports?
Yes, custom reports can be developed using your existing corporate reporting tool. The Companion data model is open and accessible.
What kind of alerts can be set up?
What are the main benefits of using Companion?
Want to learn more?