Expertise

When IBM Marketing Solutions acquired the Unica Corporation in 2010, Munvo was already a trusted partner and advisor to Unica and their suite of marketing products (“Affinium”). The business relationship continued with IBM and has grown into an extremely successful partnership as Munvo and IBM continue to jointly deliver high performance marketing solutions to their clients.

Module Presence in Munvo Projects

IBM Campaign 95%
IBM Interact 70%
IBM Marketing Operations 65%
IBM Watson Marketing Automation (Silverpop) 35%
IBM Predictive Analytics (SPSS) 25%
IBM Opportunity Detection 15%
IBM Distributed Marketing 5%

Since 2005, Munvo has contributed more than 70 global marketing solution projects using the Unica Enterprise Marketing software, later named Watson Marketing. What began as assistance in the implementation and upgrade management of Unica software modules has evolved into a comprehensive set of Munvo service offerings. As IBM continues to maintain and enhance their marketing product suite, Munvo will remain a strategic technology partner to both IBM and our mutual marketing solutions clients.

Our experience with IBM extends to every module within IBM Marketing Solutions suite. In addition to the implementation of outbound marketing capabilities with the Campaign product, Munvo also assists clients with the implementation of their multi-channel marketing personalization strategies through the use of IBM Interact. In recent years, Munvo has designed and implemented over 17 unique use cases with the Interact module, including web-based offers for retailers and call center next best action scenarios for telco’s.

To support critical marketing operations capabilities that are not available in the IBM Marketing Solutions suite, the Munvo Lab has developed valued add products such as Munvo Companion and campaignQA. These products enable IBM marketing clients to increase their ability to monitor and manage and the execution performance and the quality of their marketing campaigns. In addition, Munvo Connectors provide help to simplify the most common integrations for modules such as IBM Campaign and IBM Interact.

Our IBM Marketing Solutions Work

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Implementing, upgrading and migrating IBM Marketing Solutions (formerly Unica, Affinium)

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Project scoping & deployment mapping

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Custom development and deployment of Enterprise Marketing and Customer Experience Solutions

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Personalized on-site, remote or eLearning based IBM Campaign training for IT and end-user personel

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Integrating with datamarts, CRM solutions, social media networks and operational systems

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Integration of Digital Assest Management with real-time marketing solutions

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Integration of Demand Side Platform (DSP) with triggered and automated marketing campaigns

IBM Marketing Solutions Certified

In addition to an average of 5 years experience in marketing solutions in a wide variety of industries, our consultants have earned more than 80 professional certifications with our software solution partners.