Client Spectrum is now Munvo

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Expertise

Our Munvo consultants understand the suite of Adobe Marketing Cloud solutions  and help clients implement the customer journeys and personalization use cases they’ve envisioned.

Module Presence in
Munvo Projects

  • Adobe Campaign 100%
  • Interaction 30%
  • Content Manager 20%
  • Social Marketing 20%
  • Campaign Optimization 20%
  • Adobe Message Center 20%
  • Adobe Audience Manager 60%
  • Adobe Analytics 85%
  • Adobe Experience Manager 70%
  • Adobe Test & Target 60%

When Adobe acquired Neolane, Inc. in 2013, Munvo was already a partner of the France-based marketing technology provider. Neolane’s solutions were rebranded as Adobe Campaign and the acquisition has proven to be an industry game-changer, further solidifying Adobe’s lead in the marketing technology space.

Munvo has experience in 45+ Adobe Campaign deployments across multiple industries and a team of 22+ Adobe Campaign consultants. Munvo delivers Adobe implementation services directly to clients, as a certified subcontractor to Adobe as well as supporting other systems integrators requiring our deep knowledge and experience. Munvo delivers Adobe Campaign solutions in both on-premise and hosted in the cloud.

Munvo’s Adobe Campaign services include implementation, release migration, training, marketing run services and the promotion of Adobe Campaign best practices.

Munvo also has solid credentials in integrating Adobe Campaign with other Adobe solutions — including Adobe Analytics, Adobe Experience Manager and Adobe Audience Manager, to name only a few – as well as other third-party applications and client datamarts.

To help the accelerate the Adobe Campaign product knowledge and certification of their consultants, Munvo conducts regular Adobe Campaign boot camps. Munvo employees are also enrolled in a variety of courses offered through Munvo’s EMM School, a video-based eLearning platform.

The Munvo Lab develops complementary products and connectors for the Adobe marketing platform. The Munvo Connectors are designed to ease integration of Adobe Campaign with other Adobe modules, marketing solutions or client interaction channels. For example, Munvo Connectors for mobile channels integrates Adobe Campaign with SMS delivery platforms such as Twilio.

The Munvo product Companion for Adobe Campaign is a performance monitoring and troubleshooting solution that facilitates quick analysis of campaign workflows, deliveries, interactions and more.

Our Adobe Campaign Work

Development of a connector integrating Adobe Campaign with Twilio’s SMS channel, using HTTP protocol for both inbound and outbound communications
Development and delivery of highly personalized, in-classroom courses to precisely prepare Adobe clients and partners
Implementation of Adobe Campaign’s Interaction offer-engine to support real-time, inbound personalization
Partitioning of Adobe Campaign according to line of business and region
Integration of Adobe Campaign with external call center applications, providing call agents with each caller’s contact history, for greater transparency and call relevancy
Integration of Adobe Campaign with external Content Management Systems to streamline and automate creative workflow
Deployment of Message Center for Adobe Campaign, to support transaction messages such as order and booking confirmations
Implementation of custom API endpoints to enable external system access to Adobe Campaign functionality

Adobe Marketing Solutions Certified

In addition to an average of 5 years experience in marketing solutions in a wide variety of industries, our consultants have earned more than 80 professional certifications with our software solution partners.

Munvo Services at a Glance

Customized training

Marketing data mart modeling

Deskside coaching

Marketing database build

Custom development for new connectors

Marketing run services

Custom integration

Technology implementation planning