Client Spectrum is now Munvo

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Adobe Solutions Partner

Our Expertise

Our Munvo consultants understand the suite of Adobe Marketing Cloud solutions and help clients implement the customer journeys and personalization use cases they’ve envisioned.

25+ Consultants
5+ Years of Experience
55+ Projects

Module Presence in Munvo Projects

  • Adobe Campaign 100%
  • Interaction 30%
  • Content Manager 20%
  • Social Marketing 20%
  • Campaign Optimization 20%
  • Adobe Message Center 20%
  • Adobe Audience Manager 60%
  • Adobe Analytics 85%
  • Adobe Experience Manager 70%
  • Adobe Target 60%

When Adobe acquired Neolane Inc. in 2013, Munvo was already a partner of the France-based marketing technology provider. Rebranded as Adobe Campaign, the Neolane acquisition has proven to be an industry game-changer, further solidifying Adobe’s lead in the marketing technology space.

Munvo has completed over 265 Adobe projects, building a team of 25+ Adobe certified consultants with deep implementation experience in Adobe Campaign, Target and Analytics. Munvo delivers Adobe consulting services directly to clients and as a subcontractor to Adobe solutions as well as supporting other systems integrators requiring our deep knowledge and experience. Munvo delivers Adobe solutions both on-premise and hosted in the cloud.

 

Munvo’s Adobe Campaign services include implementation planning, product configuration, training and marketing run services. Projects typically include updates and changes to the underlying customer data as well.

Munvo also has credentials in integrating Adobe Campaign with other Adobe modules — including Adobe Analytics, Target and Adobe Experience Manager.

To help the accelerate the Adobe Campaign product knowledge and certification of the Munvo consulting team, Munvo conducts regular Adobe technology boot camps. Munvo employees are also enrolled in a variety of courses offered through Munvo’s EMM School, a video-based eLearning platform.

The Munvo Lab develops complementary products and connectors for the Adobe marketing platform. The Munvo Connectors are designed to ease integration of Adobe Campaign with other Adobe modules, marketing solutions or client interaction channels. For example, Munvo Connectors for mobile channels integrates Adobe Campaign with SMS delivery platforms such as Twilio.

The Munvo product Companion for Adobe Campaign is a performance monitoring and troubleshooting solution that facilitates quick analysis of campaign workflows, deliveries, interactions and much more.

Our Adobe Campaign Work

Integration of Adobe Campaign with external Content Management Systems to streamline and automate creative workflow
Implementation of Adobe Campaign’s Interaction offer-engine to support real-time inbound personalization
Integration of Adobe Campaign with external call center applications, providing call center agents with each caller’s contact history, for greater customer support and call relevancy
Implementation of Message Center for Adobe Campaign to support transaction messages such as order and booking confirmations
Implementation of custom API endpoints to enable external system access to Adobe Campaign functionality
Development of a connector integrating SMS channel channel, using HTTP protocol for both inbound and outbound communications
Development and delivery of highly personalized, in-classroom courses to educate and transition clients in the use of the Adobe marketing functionality
Implementation of partitioning in Adobe Campaign by line of business (LoB) and region to enable improved secuirty and performance
Adobe Certified

Adobe Marketing Solutions Certified

In addition to Munvo’s 5+ years experience in marketing solutions in a wide variety of industries, our consultants have earned more than 80 professional certifications with our software solution partners.

Munvo Services at a Glance

Customized training

Marketing data mart modeling

Upgrade / migration

Deskside coaching

Marketing database build

Performance optimization

Custom development for new connectors

Product implementation

Marketing run services

Custom integration

Marketing capability assessment

Marketing technology advisory services

Technology implementation planning